Shipping policy
This Shipping Policy describes how orders are processed and delivered by Clean Solid Tattoos.
Shipping destinations
We currently ship to the Netherlands and Belgium.
International shipping to other countries may be possible upon request. If you're located outside the Netherlands or Belgium, please contact us at info@cleansolid.com before placing an order. We'll be happy to explore the available shipping options and costs.
All orders are shipped from our studio in Waalwijk, the Netherlands.
Shipping carriers
We primarily use PostNL for our shipments.
Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available.
For international orders, we select the most suitable and reliable carrier available at the time of shipment, depending on the destination and package size.
Order processing time
Orders are processed and shipped within 2–3 business days after the order has been placed, unless stated otherwise.
If an item is part of a pre-order or limited production run, this will be clearly indicated on the product page.
Delivery times
Delivery times vary depending on the destination country and the carrier used.
Please note that delivery times are estimates and may vary due to external factors such as customs procedures, local postal services, or peak periods.
Shipping costs
- Netherlands and Belgium: €6.95 per order
- Free shipping on orders of €100 or more to the Netherlands and Belgium
For other countries, shipping costs are calculated based on the destination, package size, and carrier rates, and will be agreed with you before you order.
Tracking information
All orders are shipped with a tracking number.
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Pre-orders and limited items
Some products may be offered as pre-orders or as part of limited production drops.
In such cases, the estimated shipping date will be clearly communicated on the product page. Orders containing pre-order items may be shipped once all items are available, unless stated otherwise.
Responsibility and risk
Clean Solid Tattoos remains responsible for the shipment until the order has been successfully delivered to the customer.
If your package arrives damaged or is lost in transit, please contact us as soon as possible at info@cleansolid.com, and we will assist you in resolving the issue.
Questions
For any questions regarding shipping, please contact us at:
